Legal Notice

The website available at the domain thecityisours.co.uk (the “Website”) is operated for the purpose of providing information and services to its users. Access to and use of the Website are subject to the terms set out below.

Hosting Provider

The Website is hosted and protected by Cloudflare.

Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States

Cloudflare provides content delivery, DNS, security (including DDoS protection and bot management), and related infrastructure services that support the availability and performance of the Website.

Intellectual Property

Unless otherwise stated, all content on the Website—including text, graphics, logos, photographs, videos, designs, databases, and code—is protected by copyright, database rights, and other intellectual property rights. All rights are reserved.

Permitted use: You may view the Website and print extracts for your own personal, non-commercial use.
Prohibited use: Any reproduction, distribution, modification, adaptation, public communication, extraction of database content, or other use of the Website’s content, in whole or in part, for any commercial or public purpose without prior written permission is prohibited.
Trademarks and distinctive signs: Names, logos, and marks that appear on the Website may be protected as trademarks or trade dress. No licence is granted by use of the Website.

Access, Availability, and Liability

The Website is provided on an “as is” and “as available” basis. While reasonable efforts are made to ensure accuracy, timeliness, and uninterrupted service, no guarantee is given that the Website will be free from errors, omissions, interruptions, or vulnerabilities.

Continuity of service: Maintenance, updates, security operations, or events beyond control may result in temporary unavailability without notice.
Information accuracy: Content is provided for general information only and does not constitute advice. You should not rely on it without seeking appropriate verification.
Security: You are responsible for implementing your own antivirus, security, and backup measures.
Third-party services: The Website may integrate third-party services or content. Those third parties are responsible for their services and compliance.
Limitation: To the fullest extent permitted by law, liability for indirect, incidental, special, or consequential losses, loss of profits, loss of data, or business interruption arising out of or in connection with use of the Website is excluded. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded or limited.

Personal Data

The operator of this Website acts as the data controller for personal data processed through the Website. This section explains how personal data may be collected and used in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018, as well as the Privacy and Electronic Communications Regulations regarding cookies and similar technologies.

Data Collected

Data you provide: Information submitted via forms on the Website (for example, identification and contact details, message content, preferences).
Usage and device data: Technical data such as IP address, device and browser information, pages viewed, timestamps, and interactions with the Website collected through logs and similar technologies.
Cookies and similar technologies: Identifiers and telemetry collected through cookies, local storage, and similar tools. Some cookies are essential for security and site functionality.

Purposes and Legal Bases

Responding to enquiries and providing services requested by you (performance of a contract or steps prior to entering into a contract; or legitimate interests to operate and administer the Website).
Security, fraud prevention, and site integrity (legitimate interests to protect the Website and users, including via Cloudflare’s security features).
Analytics and audience measurement to improve content and user experience (consent, where required by law).
Compliance with legal obligations and exercise or defence of legal claims (legal obligation or legitimate interests).

Recipients

Service providers acting on instructions, including hosting, security, content delivery, analytics, and maintenance providers. In particular, Cloudflare supports security, DNS, and content delivery.
Professional advisers and authorities where necessary for compliance, protection of rights, or legal claims.

International Transfers

Where personal data is transferred outside the UK (for example, to service providers or infrastructure located in other countries), appropriate safeguards are implemented, such as approved international data transfer mechanisms and supplementary measures where necessary, to ensure an adequate level of protection.

Retention

Contact enquiries: Retained for up to 24 months after the enquiry is closed, unless a longer period is required for legal reasons.
Newsletter or subscription data: Retained until you unsubscribe or request deletion, and for a limited period thereafter to maintain suppression records.
Technical logs and security records: Typically retained for up to 12 months to ensure security, investigate incidents, and maintain service integrity.
Analytics data and non-essential cookies: Retained in accordance with their configured lifetimes and applicable consents.

Your Rights

Subject to conditions and exemptions under data protection law, you have the rights of access, rectification, erasure, restriction, portability, and to object to processing based on legitimate interests. Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

You can exercise your rights or raise privacy questions using the contact form available on the Website. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

Children’s Data

The Website is not intended for children and does not knowingly collect personal data from children under the age of 13 without appropriate authorisation.

Cookies and Similar Technologies

Cookies are small files placed on your device to enable core functionality, enhance security, measure usage, and personalise content. Similar technologies such as local storage may also be used.

Categories of Cookies

Strictly necessary cookies: Essential for the operation, security, accessibility, and network management of the Website. These do not require consent.
Functionality cookies: Remember choices to provide enhanced features and a better user experience.
Analytics and performance cookies: Help understand how visitors use the Website to improve content and navigation.
Advertising or targeting cookies: If used, these support the delivery of relevant content or measurement of campaign effectiveness.

Cloudflare Security Cookies

Security and bot management cookies, such as those used by Cloudflare, help distinguish human visitors from bots and protect the Website against malicious traffic. For example, a cookie commonly named __cf_bm is typically short-lived (often around 30 minutes), and a cookie commonly named cf_clearance may persist longer to remember that a device has passed a security check. Actual names and lifetimes may vary as Cloudflare updates its services.

Your Choices

Consent: Non-essential cookies (such as analytics) are used only with your consent where required by law. You can give or refuse consent via the cookie banner or settings presented on the Website.
Withdraw or change preferences: You can adjust your preferences at any time via your browser settings and, where available, the cookie settings icon or banner on the Website.
Browser controls: Most browsers allow you to block, delete, or configure cookies. Blocking certain cookies may affect some Website features.

Third-Party Services

Where the Website integrates third-party content or services, those third parties are responsible for their own processing of personal data and for their own terms and privacy information. Please review their notices where applicable.

Applicable Law and Jurisdiction

These legal notices and any dispute or claim arising out of or in connection with the Website are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer under the laws of your habitual residence.

Changes to These Notices

These legal notices may be updated from time to time to reflect changes in law, technology, or the Website’s operations. Substantial changes will be indicated on the Website when they take effect.

Effective date: 20 December 2025